Returns

 

RETURNS

If you are not completely satisfied with your purchase, you can return any unworn, unwashed product within 30 days of ordering for a refund. Proof of purchase, such as a copy of the original sales receipt or packing slip invoice is required for reimbursement of the purchase price. If you cannot provide proof of purchase, you will not be eligible for a refund. No returns will be accepted on products that have been purchased past the 30 days. Sale items are final sale, and are not eligible for return or exchange.

If you are eligible, contact us at wecare@amandajoyco.com

EXCHANGES

Something doesn’t fit or you accidentally ordered the wrong color? If you need to exchange your items, you can exchange any unworn, unwashed product within 30 days of ordering. Your new item(s) will be shipped upon receipt and inspection of your return. Proof of purchase must be included in your return.

Contact us at wecare@amandajoyco.com 

DAMAGES

We take pride in our production and inspection process, and hope that nothing damaged or defective ever leaves our warehouse. However, if this happens, please email us photos of the defect or damage within 10 days of ordering. Once the images are reviewed, any damaged or defective items will be replaced as quickly as possible. If the item is out of stock, we will allow the customer to select a different item of equal value. Damaged or defective items are not eligible for a refund, and will be replaced instead. If upon receipt of the non-damaged item, you wish to return or exchange the product, you can follow the above procedures to do so. Returns or exchanges of replacement products must happen within 15 days of receipt of the replacement, or 30 days of original order, whichever is longer.

If you think your product is defective or damaged, please email: wecare@amandajoyco.com

FINAL SALES AND EXEMPTIONS

Non-promotional Sale items (unless otherwise marked), Clearance items, and swim items are always final sales. Final sale means that no exchanges or returns for these products will be honored. Any items that are purchased at a Amanda Joy event such as a warehouse sale are subject to the terms of sale of the event, and not the terms of sale of the website. Amanda Joy will not honor returns or exchanges on products sold by a third party affiliate. Third party purchases are subject to terms of sale set by third party.

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